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Advanced
Voip Services, Inc Advanced Voip Services wants to ensure your complete satisfaction with our products and services. If you are dissatisfied with your purchase for any reason, you may return products to Advanced Voip Services for a full refund or exchange within 30 days of the initial purchase. If you need to return a product, call or email us and we will provide you with a Goods Return Authorization Number (GRA) to set up a return or exchange. Returns will not be accepted without a Pre-Authorized GRA Number and must be sent back with the original packaging, boxes and instruction manuals. Full refunds are given within 30 days of the original invoice date and original shipping charges are non-refundable. If items are returned in bad condition (missing or damage parts, or the box has been written on) there will be a restock fee assessed by the Customer Service Department. Unfortunately, we cannot accept any returns if the products have been engraved or modified in any way. New Product Manufacturer Warranties All new Products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and Product. The full text of any such warranty is available directly from the manufacturer free of charge. You may also contact us directly to obtain such information. PRIVACY POLICY Advose.com is owned and operated exclusively by Advanced Voip Services, Inc, a private company headquartered in the United States, and is committed to protecting your privacy and security online. We take all the necessary steps to ensure a pleasant experience when you visit Advose and use our services. The following is our Privacy Policy. Read carefully and you will understand how we collect and use the information you give us when you sign up for our services. Registration/Information Collection Before you begin to use our services, you will be asked to register to become a member. To complete the registration, you will need to email us some information about yourself including but not limited to your name, email address, zip code, age, and occupation. Advose is collecting this information, stores it in a secure facility in the United States, and we retain ownership of it.Advose sends all credit card transactions for authorization and authentication. We use Verisign as a third-party intermediary. Use of Information Advose believes that knowing more about you will enable us to serve you better. It allows us to personalize the content and services we offer you. It also permits us to target advertising for products or services to your interests and tastes. Advose uses this information internally to improve the products and services we provide to you.Advose's site is protected by a firewall and other measures to safeguard your financial information and further ensure your privacy is kept intact. Correcting/Updating Your Information You may change your Personally Identifiable Information by emailing us and entering your User ID and Password. Notification of Changes In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. Communication As a member of Advose.com, you will receive a confirmation email with your UserID and password. You may also receive emails that help keep you informed of your account information.Emails that involve current promotions as well as newsletters to help keep you informed of our latest development are also sent sporadically.If you choose to "Tell a Friend" once you have become a member, they will receive the selected message that describes our services. They will only receive this email on one occasion. Opting Out Please note, you may opt out of all promotional and informative emails as well as all emails from third parties or strategic partners at any time by sending an email to: remove@advose.com Include your email address in the subject. Internet Protocol (IP) Addresses We may collect your IP address to help diagnose problems with our server and to administrate our website. Your IP address is only used to identify you and form broad demographic information. This practice is common and even essential for most websites, as all companies find it necessary to assess their business online. We collect log files pertaining to the amount of calling activity, amount of unique users, the length of a visit, pages visited, time and day of visit, file downloads and advertising views.All of this information is collected in aggregate and is used in aggregate and not specific to a user. Links and Special Relationships Our site may include links to other websites on the Internet. However, please be advised that Advose is not responsible for the privacy practice of such sites. Advose encourages you to read the privacy statements of these linked sites because their privacy practices may differ from ours. It's also important to know that Advose has several strategic partners that help us provide one or more of the services available through Advose. Occasionally, we will share your account information with our partners if that is necessary in the development and/or improvement of our services, if you choose to opt-in to the sharing. On a case-by-case basis, if our partners have product information that may be of interest to you we may allow them to use your information for the dissemination of product information, if you opt-in to us doing so.Advose uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our various partners and providers. These files enable us to learn which advertisements bring users to our website. The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information, contact customercare@advose.com. |
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TERMS AND CONDITIONS The Advose Website, www.advose.com, (the "Website" or "Site") is a place where consumers can meet most their communications needs including the ability to download and use software ("the Software") and services ("the Services"). The Site is owned and operated by Advanced Voip Services, Inc. ("Advose"), subject to your compliance with the terms and conditions set forth below, including the attached Advose End User License Agreement and all exhibits hereto. Please read this Agreement carefully before accessing or using the Site, Software, or Services. Upon access and use of the Site, Software, and Services you agree to be bound by all of the terms and conditions set forth herein. If you do not wish to be bound by these terms and conditions, you may not access or use the Site, Software, or Services. Advose may modify this Agreement or the attached End User License Agreement and the Terms and Conditions of Use at any time without notice and such modifications shall be deemed effective immediately upon posting of the modified Agreement. You agree to review the Agreement periodically to be aware of such modifications and your continued access or use of the Site, Software or Service shall be deemed your conclusive acceptance of the modified Agreement. 1. Advose does not warrant that the Services are completely error free or will operate without packet loss or interruption nor does Advose warrant any connection to or any transmission over the Internet. Advose makes no representation or warranty express or implied including but not limited to any warranty of merchantability or fitness for a particular purpose or as to the quality of the call. Use of the Services shall be in accordance with the Terms of Use attached hereto. User agrees to be responsible for payment of all applicable charges on the undersigned's detail report incurred as a result of the use of user's Advose debit account, including but not limited to the use or misuse by an unauthorized third party, or any error, accidental use or loss. Due to our verification process, all funds may not be available for immediate use. In no event will Advose be liable for any indirect, special, incidental, or consequential losses or damages arising in any manner from the use of the Advose Services. 2. AdvoseTM, Advose.comTM, and other Advose or Advose logos featured on the Site are trademarks of Advose and may not be used, duplicated, or distributed without the written consent of Advose. 3. Information on the Site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Advose may also make improvements and/or changes to the Site, Software or Services at any time without notice. 4. All images, text, Software, programs and other materials found in the Website are protected by the United States copyright laws. Any commercial use of the images, text, Software, programs or other materials found in the Website is strictly prohibited without the express written consent of Advose. 5. The Software that is made available to download from this Site is the copyrighted work of Advose and/or its suppliers. Use of the Software is governed by the terms set forth in the End User License Agreement set forth below. 6. Any reproduction or redistribution of the Software not in accordance with the terms set forth herein is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. 7. Without limiting the foregoing, copying or reproduction of the Software to any other server or location for further reproduction or redistribution is expressly prohibited. 8. Elements of the Website are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any Advose Website may be copied or retransmitted unless expressly permitted by Advose. 9. Any links available on this Site will enable you to leave the Site. The linked sites are not under the control of Advose and Advose is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. It is up to you take precautions to ensure that whatever you select for your use is free of viruses, worms, trojan horses and other items of a destructive nature. Advose is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Site. Additionally, other marks that appear on this Site may be marks of third parties that are not affiliated with Advose. Neither Advose nor its affiliates control or endorse the content of third party websites. In no event will Advose be liable to any party for any direct, indirect, special or other consequential damages for any use of this website, or on any other hyper linked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages. 10. Advose cannot and does not guarantee or warrant that the files available for downloading from the Site will be free of infection or viruses, worms, trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data. You assume total responsibility and risk for your use of the Site, Software, Services and the Internet. All Services provided by Advose or Advose are provided "as is". Advose does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties or merchantability or fitness for a particular purpose) with regard to the Services. 11. Money-Back Guarantee Our money-back guarantee is available for new customers who have not made a phone call lasting longer than 5-minutes. We will reimburse a maximum of $2 in usage charges. The money-back guarantee is available within 30 days of first charge, and does not apply to monthly fees. To receive a refund for unused funds or for our Money-Back Guarantee, follow the link below: Money Back Guarantee 12. In no event will Advose be liable for (i) any incidental, consequential, or indirect damages (including, but not limited to damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the Site, Software or Services, or any transactions provided on, or hyperlinked, from the Site, even if Advose or its authorized representatives have been advised of the possibility of such damages, or (ii) any claim attributable to errors, omissions, or other inaccuracies in the Services and/or materials or information downloaded through, or hyperlinked from, the Site. 13. You agree to indemnify, defend and hold Advose, its officers, directors, employees, agents, shareholders, licensors, suppliers and any third party information providers to the Site, Software or Services from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement, or the End User License Agreement set forth below or Terms and Conditions of Use. The provisions of this paragraph are for the benefit of Advose and its officers, directors, employees, agents, shareholders, licensors, suppliers to the Site, Software or Service. Each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf. 14. This Agreement shall be governed and construed in accordance with the laws of the State of Texas. You agree that in any legal action or proceeding between you and Advose for any purpose concerning this Agreement, you agree to submit to exclusive jurisdiction in Mcallen, TX and you expressly waive all defenses to jurisdiction. Any cause of action or claim you may have with respect to the Site, Software or Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Advose's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties not trade practice shall act to modify any provision of this Agreement. Advose may assign its rights and duties under this Agreement to any party at any time without notice to you. 15. All bonus and promotional minutes are subject to the following: 15a. All bonuses given due to amount of charge will be activated only after completion of the aforementioned charge. If the bonus is not utilized within 60 days (unless stated otherwise) any unused funds will expire. 15b. All bonuses given due to minutes of usage will be activated after the defined usage and will not expire. 15c. Advose reserves the right to change and/or add new types of bonuses and to change the expiration period of the existing types of bonuses. B. End User License The term Software shall include all programs and related documentation supplied herewith by Advose, including all updates subsequently provided by Advose. The terms and conditions of this Agreement will apply to the Software delivered by electronic download or other means and derivatives obtained therefrom, including any copy. 1. Title and License Grant The Software is copyrighted and contains proprietary information protected by law. The Software, and all copies thereof, are and will remain the sole property of Advose or its suppliers. Advose hereby grants you a personal, non-transferable and non-exclusive right to use the Software. 2. Software Use A. As part of this
END USER LICENSE AGREEMENT, you are permitted to make a single archive
copy of the Software, provided however that the Software shall not otherwise
be reproduced, copied, disassembled, decompiled, reverse engineered or
disclosed to others in whole, or in part, except as explicitly provided
herein.
All services provided by Advose hereunder are provided "as is". Advose, its affiliates, contractors, suppliers and agents make no warranties, express or implied, and specifically disclaim any warranty of merchantability or fitness for a particular purpose or any warranty of intellectual property non-infringement. 4. Rate Adjustment Advose reserves the right to adjust its rates at any time without prior notice. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND IT, AND THAT BY USING THE SITE, SOFTWARE AND SERVICES YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE RIGHTS AND LIABILITIES OF THE PARTIES. |
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TERMS OF USE 1. Your Advose account and services are made available to you by Advanced Voip Services, Inc. ("Advose"). By using your Advose account, you acknowledge your receipt of and agreement with these Terms of Use and any amendments made hereafter. 2. You authorize any charges incurred from the use of your Advose account to be billed to you through your charge or credit card account. You may use the Advose account only so long as your charge or credit card remains valid and in good standing. Your Advose account must not be used after your account or your charge or credit card has expired or has been withdrawn, revoked, or terminated. You continue to be responsible to Advose for any charges resulting from the use of your Advose account after your charge or credit card has been terminated, or after you revoke your authorization to bill your account, which charges will be payable immediately to Advose. 3. Your Advose account is not transferable in any way and may not be assigned to any third party. You agree to pay for all charges incurred by use of the Advose account issued to you and comply with the other terms and conditions set forth herein. All charges incurred through use of your Advose account and debited to your credit card account are subject to the credit card finance charges appearing on your account statement, in accordance with the terms and conditions of that account. 4. Charges for the services will be rated and charged in accordance with the rates provided herein or any promotional offer during the published terms of such offer by Advose in United States dollars at a flat rate per minute (as provided in our price list). Our rates are calculated at increments of 60 seconds. Certain federal, state, provincial, municipal, local or other governmental sales, use, excise, value added, personal property, public utility or other taxes, fees or charges now in force or enacted in the future, may apply, or become applicable from the use of the Advose accounts and you will be responsible for any such Taxes. Applicable Taxes will be deducted, and all amounts debited will be shown in the currency provided for in your charge or credit card agreement. All prices are subject to change without prior notice. Our rates do not include additional charges you may receive for terminating a call to a cell phone. |
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Home | About us | Faq's | Activation | Products | Returns & Policies | Contact us 8880 Rio San Diego Dr. Suite 800-864
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